Olivia's notes on encounters
Delete these pages once new content is published in Manual – check when archived in Sandbox:
✅ Events (Change Log): This is covered in the “Tips” section of the new “About Encounters” topic.
✅ Encounter Footer: Archive; added annotated image and blurb about the footer to the main “About Encounters” topics with links to relevant procedures.
Need new/updated procedures for:
✅ Assign Encounter to a Provider and Technician (repurpose “Assign Provider” topic)
✅ Send a Consent Form from an Encounter (new)
✅ Share Encounter PDFs (new – this will cover everything in the “Share” tab of the encounter footer)
✅ Sign an Encounter (existing proc, need to edit)
Create Estimate and Create Invoice procedures can be separate since those articles already exist, but they need to be cross-linked to main “About Encounters” topic.
Other:
✅ Everything else should fit into a single topic about encounter sections, something like “Default Encounter Sections” – Intake, Vitals, SOAP, Orders, Body Maps, Discharge Instructions, Attachments, Follow Up.
Leave as separate topics/procedures:
Vitals Monitoring – “How to Record Vitals During Surgical Encounters”
Place Medication Orders – “Order Medications in Encounter”
Merge “Order Medications in Stock,” “Order External Prescription for Medication Not Stocked,” and “Order External Prescription for Medication Stocked”
Edit and move “Enter Historical Medications” to underneath “Medications in Patient Chart” – compare with similar procedure that’s already there.
Move “Combo Vaccines Best Practice” under “Inventory and Services” topics – merge content from relevant KB article – retitle “Tips for Adding Combination Vaccine to Inventory”
✅ “Orphaned Lab Results” topic should be moved under “Dashboard” – retitle “Assign Orphaned Lab Result to Patient”
✅ Delete “Order Modalities” because it’s empty; move “VitalPACS Order” topic under other Lab Integration/VitalPACS topics for now and verify information with Peggy before editing
Encounter Templates
Look in old support portal knowledge base for info to merge over about encounter templates/sections.