Client or Patient Search

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BEST PRACTICE: SEARCH BY THE PHONE NUMBER.

BEST PRACTICE: BECAUSE THRIVE PET HEALTHCARE SHARES THE CLIENT AND PATIENT DATABASE WITH ALL LOCATIONS, SEARCHING BY ANY PHONE NUMBER LISTED ON THE CLIENT ACCOUNT IS THE MOST EFFECTIVE.

1. From the right-hand end of the Home page toolbar, enter the desired search requirements into the Search clients or patients text box in the top right. Search for:

   • Client name

   • Patient name

   • Any phone number associated with the account

   • Client ID

   • Patient ID

2. Select the desired client or patient from the drop-down to be taken to that client or patient’s information page.

Information on the Advanced Client or Patient search may be found under the Clients tab. See Advanced Client or Patient Search

Client ID AND Patient ID MAY OVERLAP AND CO-OWNERS ARE NOT SEARCHABLE.